I've used these tactics with desktop PCs, notebooks, hybrids, and tablets, and in most cases they've allowed me to find and fix the underlying problem. I've also put together a visual guide to Windows 10's built-in troubleshooting tools. See 'Your Windows 10 troubleshooting and repair toolkit. Most of what's in this list is time-tested stuff, using tools that been evolving since the early days of Windows. There are some very cool new tools in Windows 10, though, which are worth finding.
Occasionally, the return on your troubleshooting investment simply isn't worth it. Rather than spend hours trying to track down some weird bug or software interaction, I use Windows 10's Reset option to perform the equivalent of a clean install. The process is quick and extremely robust, and the results allow you to get back to work much faster than the old-school 'clean install from a Windows DVD' option. If you've already installed version , this reset will give you a clean copy of To go back to the previous version, you'll need to use installation media you created before August 2, Microsoft has built an entirely new telemetry system for its 'Windows as a Service' engineering model.
In Windows 10, you can dial data collection back almost to zero, but you can't turn it off completely.
Here's why. If you're having problems, I recommend that you stay well clear of what I call 'snake oil' solutions: registry cleaners and so-called performance optimizers that promise to work magic but usually cause more problems than they solve.
Also, be skeptical of solutions you read about in support forum threads. On the Reddit thread for the Anniversary Update freezing issue, for example, there are dozens of possible 'solutions' available. If you're planning to try one or more of those options, do so one at a time.
If a supposed fix doesn't work for you, undo the change, restart, and move on to the next. I'm assuming you've managed to upgrade and activate Windows 10 properly. Having cleared those hurdles, here are the most common problems people are likely to experience. Even for brand-new hardware, it's worth checking for BIOS and firmware updates.
Over the past year, I have seen BIOS updates work miracles on systems that were experiencing frustrating problems after the Windows 10 upgrade. It's worth checking with the manufacturer to see if a firmware update is available for your PC. Another troubleshooting step that's often worth the extra effort is to create a new user account expressly for troubleshooting purposes. If a Windows feature or an app is acting up under your existing account and it runs properly under the new account, you know that the problem is in that account profile, which means a full reset isn't necessary.
If basic troubleshooting doesn't work, I strongly recommend the Reset option, which does the equivalent of a clean install without the hassles associated with that option in earlier Windows versions. I've seen this option turn troublesome systems into well-behaved PCs, and the process of restoring apps and data is relatively quick, especially if your primary storage is in the cloud.
And there's always the option to roll back to your previous OS and wait for a few months. However, note that running the troubleshooter might result in the removal of the update history.
Windows Update Troubleshooter. A helpful solution in situations when your computer fails to download or install Windows updates, helping you identify the problem and suggesting fixes. Windows Update Troubleshooter was reviewed by Mihaela Teodorovici. Load comments.
All rights reserved. Click Start and type lusrmgr. In the Command Prompt type the following command but with the username and password that you want to create for the new administrator account:. Sign out of your current account and into the new user account. Try accessing the Settings app, and it should now be working. Click Yes.
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